Shaping the NOW & NEXT
Helpcenter
Read our FAQs in case of technical trouble
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Dear guest,

Please enter your e-mail and the password which you have receicved per mail by Mercedes-Benz Trucks.

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Please note: not all streams and media may be available in the chosen language.

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Technical FAQ

What is required to watch a livestream?
All you need is a device with a sufficiently fast Internet connection, audio output and a current browser. Plugins and additional software are not required.
No livestream is displayed!
The livestream is based on HTML5 and requires at least Internet Explorer Version 11; earlier versions of Internet Explorer and outdated versions of other browsers are not able to display HTML5 content correctly.

Please install/use a current version of a common browser like Chrome or Firefox.

If you are using an adblocker or have JavaScript disabled, disable the adblocker for this site and allow JavaScript.
The livestream jerks or stops!
Make sure that no other processes with intensive Internet use (e.g. file download) are active. Also check whether your Internet connection is fast enough - we recommend a transfer speed of approx. 6,000 Kbit/second.

If you are using a mobile device, make sure that the signal quality is sufficient - the use of WLAN should be preferred over mobile Internet use.

A heavy load on your device can also have a negative effect on the quality - therefore close tabs and programs that are currently not needed.
I can't log in!
Please make sure that you enter the access data exactly as received - if in doubt, copy the password and paste it into the website.

If you still cannot login, please send an email (German or English) to help@events.daimler-truck.com. For security reasons, requests can only be processed if they are sent from the email address used as login.
Why do I not see any input option for questions and no questions are listed?
For the necessary tool to work, you must allow both JavaScript and cookies. Please check your browser settings to see if one of them is blocked.

You will also need a current browser - if you are using an outdated browser version, please update it or install/use the latest version of Chrome or Firefox.
Daimler Truck AG uses cookies for various purposes

With this we would like to enable you to make the best possible use of our website and to continuously improve our website. You can withdraw your voluntary consent at any time. You can find further information and setting options under "Settings" and in our Privacy Policy.

Technically required

Required web technologies and cookies make our website technically accessible and usable for you. This concerns essential basic functions, such as navigation on the website, correct display in your Internet browser or requesting your consent. Without these web technologies and cookies our website will not function.

NamePurposeLifetimeTypeProvider
CookieConsent Saves your consent to using cookies. 1 year HTML Website
fe_typo_user Assigns your browser to a session on the server. session HTTP Website
stored_pin Saves the ID of the survey/poll to the live stream for quick recall. session Local Storage Website
_session_id Assigns an anonymous ID (session ID) to your browser for the duration of your visit in order to bundle several related requests to the streaming server and assign them to a session. session HTTP slidesync.com
io Assigns an anonymous ID (session ID) to your browser for the duration of your visit in order to bundle several related requests to the survey server and assign them to a session. session HTTP app.tedme.com
Analysis and statistics

We want to constantly improve the user-friendliness and performance of our websites. For this reason, we use analysis technologies (including cookies) that measure and evaluate pseudonymously which functions and content of our websites are used how and how often. On this basis we can improve our websites for the users.

NamePurposeLifetimeTypeProvider
MATOMO_SESSID Assigns your browser an anonymous ID (session ID) for the duration of your visit in order to bundle several related requests to the server and to be able to assign them to a session. session HTTP Matomo
_pk_id Used to store a few details about the user such as the unique visitor ID. 13 months HTML Matomo
_pk_ses Short lived cookie used to temporarily store data for the visit. 30 minutes HTML Matomo
Privacy StatementProvider